Returns & Refunds Policy

  1. Information relating to products is supplied to allow you to make an informed purchase decision. Care instructions are included but the company accepts no responsibility for any errors or omissions in such instructions.
  2. The company has taken reasonable steps to ensure that colours displayed are as accurate as possible in relation to the colours of the products shown on the website. This notwithstanding, the colours you see will depend on your monitor and the company does not guarantee that the colour display you see on your monitor will necessarily be an accurate match to that of the product which it relates.
  3. We do hope you love our products as much as we do, but should you wish to return your product, you may do so within 14 days of delivery by contacting us at You are responsible to send the product back to us via a shipping means of your choice provided it has a tracking service. Alternatively, we can send our courier service to collect from you and will deduct the collection fee from the refund. Once we receive the product, we will refund you provided the product is in its original, “as new” condition.
  4. If you receive a faulty or damaged product, we will replace it for you as soon as possible at no extra cost to you.
  5. Not what you ordered? If we accidentally deliver the wrong product to you or if the product is not as described on the Website (or if it is missing any accessories), please notify us and we will collect the product from you at no charge. Once we have inspected the product and validated your return, we will, at your choice, deliver the correct product to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 10 days of the return (or refund you if that is your preference).
  6. Refunds are processed at month end and will take a few days to reflect between different banks. If you still have not received your refund, please contact us at
  7. The company is not obligated to refund for products which have been gifted to you and not purchased by yourself.
  8. All Rights Reserved. © Errors and Omissions Excepted.